Privacy Policy

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Effective Date: October 21, 2026

At Finding Homecare and Finding Insurance Services ("we," "our," or "us"), we are committed to protecting the privacy and confidentiality of the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, or use our services.

We may collect personal information that you voluntarily provide, including:

• Name
• Phone number
• Email address
• Mailing address
• Information submitted through contact forms
• Information provided during consultations, needs assessments, and service inquiries
• Communication preferences
• Health-related information voluntarily provided to assist with care planning, referrals, and service coordination

We may also collect certain technical information, such as IP addresses, browser type, device information, and website usage data to improve our website and services.

We use the information we collect to:

• Respond to inquiries and requests
• Schedule consultations and appointments
• Provide long-term care consulting, education, referral, and advocacy services
• Coordinate care-related communications when authorized
• Connect families with care providers and resources
• Send service-related updates and notifications
• Improve our website and customer experience
• Maintain records related to services provided
• Comply with applicable legal and regulatory requirements

If you opt in to receive SMS messages from Finding Homecare, we may send you:

• Appointment reminders
• Consultation scheduling information
• Service-related updates
• Responses to your inquiries
• Customer support communications
• Follow-up messages regarding requested services

Message frequency may vary.

Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP or contact us through our website.

We do not sell, rent, trade, or otherwise transfer your personal information to outside parties for marketing purposes.

We may share information only as necessary with:

• Service providers that help operate our business
• Technology vendors supporting our website and communications systems
• Healthcare providers, agencies, or community resources when authorized by you
• Legal authorities when required by law, court order, or regulatory obligation
• Authorized family members, guardians, or representatives with your consent

SMS consent is not shared with third parties or affiliates for marketing purposes.

Finding Homecare respects the privacy and confidentiality of health-related information provided by clients, families, caregivers, and referral sources.

When health-related information is shared with us in connection with care consultations, needs assessments, placement assistance, care coordination, advocacy, or related services, we take reasonable administrative, technical, and physical safeguards to protect that information from unauthorized access, use, or disclosure.

We limit access to personal and health-related information to individuals who require access to perform requested services or business operations.

Where applicable, Finding Homecare complies with applicable federal and state privacy laws governing the protection of health information. Healthcare providers, home care agencies, assisted living facilities, nursing facilities, hospitals, and other healthcare organizations may maintain separate HIPAA Notices of Privacy Practices governing the use and disclosure of Protected Health Information (PHI).

If you provide health-related information through our website, forms, telephone conversations, email communications, or text messaging, you acknowledge that such information may be used solely for the purpose of responding to your inquiry, coordinating services, providing requested assistance, and supporting care-related needs.

We do not sell health-related information to third parties.

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal and health-related information from unauthorized access, disclosure, misuse, alteration, or destruction.

While no method of electronic transmission or storage can be guaranteed to be completely secure, we strive to use commercially reasonable measures to protect the information entrusted to us.

Subject to applicable law, you may request to:

• Access your personal information
• Correct inaccurate information
• Update your communication preferences
• Request deletion of your information where permitted by law
• Withdraw consent for future communications

To submit a request, please contact us using the information below.

Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices, policies, or content of third-party websites. We encourage users to review the privacy policies of any external websites they visit.

Our services are intended for adults and family caregivers seeking care-related information and services. We do not knowingly collect personal information from children under the age of 13. If we learn that information has been collected from a child without parental consent, we will take reasonable steps to delete such information.

We may revise this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with a revised Effective Date.

Your continued use of our website or services after any modification constitutes acceptance of the updated Privacy Policy.

Finding Homecare
Website: https://findinghomecare.com

Protection of SMS Data

Finding Homecare employs industry-standard security measures to protect SMS data from unauthorized access, disclosure, alteration, or destruction. We are dedicated to ensuring the confidentiality and integrity of your SMS communications.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.